Return and Refund Policy

1. 30-Day Money-Back Guarantee

We are confident in the value of our self-discovery programs. To ensure your satisfaction, we offer a 100% money-back guarantee within 30 days of your purchase, provided you meet the specific eligibility criteria outlined below.

2. Eligibility Criteria

To be eligible for a refund, you must satisfy the following conditions:

• Timeframe: Your refund request must be submitted within 30 days of the original purchase date.
• Completion: You must have completed the program(s) you are requesting a refund for.
  • For individual programs: Complete that specific program.
  • For the Bundle (all programs): Complete all 4 programs (Past, Positives, Negatives, and Future).
• Previous Requests: You must not have previously requested or received a refund for the same program.

3. How to Request a Refund

Refund requests must be submitted through your Account Dashboard:

1. Log in to your gandivai account.
2. Navigate to the "Purchases & Refunds" section.
3. Select the eligible purchase and click "Request Refund".
4. Fill out the refund request form, including the reason for your request and your UPI details.
5. Upload your UPI QR code to facilitate the transaction.

4. Refund Process

Once submitted, our team will review your request to ensure all eligibility criteria are met.

• Review Time: Requests are typically reviewed within 2-3 business days.
• Processing: Approved refunds are processed via UPI or back to the original payment method.
• Timeline: The funds usually appear in your account within 5-7 business days after approval.
• Proof: Once the refund is completed, you can view the transaction proof in your Account Dashboard.

5. Non-Refundable Items

Certain promotional offers or custom services may be non-refundable. Any such exceptions will be clearly stated at the time of purchase.

6. Contact Us

If you have any questions regarding our refund policy or the status of your request, please reach out to us at jobshieacademy@gmail.com.